Pan Pacific Hanoi

Pan Pacific Hanoi is a five-star hotel in Ba Dinh, Hanoi, with high-floor views over West Lake, Truc Bach Lake and the Red River. Rising twenty floors above the city, it has a full spa and a heated indoor pool with a retractable roof. The Old Quarter is 3 km away, and Thang Long Water Puppet Theatre is 2.8 km from the hotel.

Guest rooms pair contemporary furnishings with Vietnamese design details and neutral or yellow tones. They range from 35 to 90 m² and include air conditioning, a flat-screen television and a minibar. Private bathrooms have a bath or shower and French bathroom amenities; the larger suites add living rooms and kitchens, while two-bedroom options suit families or small groups.

Meals are served at Ming Restaurant, with dim sum and Chinese dishes, and Pacifica, which offers international buffet dining. The rooftop Summit Lounge has broad city views, with Song Hong Bar providing another place for drinks. Free WiFi and private on-site parking are available, and the hotel also has a business centre for meetings and events.

The rooms and serviced suites range from 35 to 90 m², with private bathrooms, air conditioning and flat-screen televisions. Views vary: some rooms face the city and Red River, while others look over West Lake or combine lake and city outlooks. Standard room types accommodate up to three people, with an extra-large double bed or, in selected rooms, two single beds. Bathrooms include a bath and shower facilities; the Premier Lake View Room has a separate bath and standing shower.

The suite selection adds more room to spread out. The 48 m² Studio Suite has a separate living room, while the one-bedroom serviced suites pair a living area with a kitchen; one includes a sofa, deep bath and separate rain shower. The 90 m² two-bedroom suites have two bedrooms, a living room and kitchen, with washing machines and cooking equipment. Capacity differs between them: the Executive suite accommodates four, and the Premier suite five.

Pan Pacific Hanoi brings together outdoor, wellness and practical services. You can use the sun terrace, hire a bicycle or arrange outings through the tour desk; concierge assistance, luggage storage and a 24-hour front desk are also available. Family rooms and babysitting or child services support family stays, while a lift and wheelchair-accessible facilities assist with access. The business centre and meeting or banquet facilities cater for work events.

Dining includes two restaurants, a bar and an on-site coffee house. Breakfast choices cover Continental, Asian, American and buffet styles, with breakfast to go and in-room service; special-diet menus are available on request. The spa offers massage, wellness packages and a steam room, alongside a fitness centre. Free private parking is available on site without reservation, and WiFi is free throughout the property.

The hotel is on Thanh Nien Road in Ba Dinh, beside the lakeside stretch between West Lake and Truc Bach Lake. Its upper floors look across the lakes towards the Red River, and paths beside the water make short walks part of the immediate setting. Tran Quoc Pagoda, on West Lake, is 400 m away; Truc Bach Lake is 500 m away and Chau Long Market is 700 m away. Nearby temples include Đền Nghĩa Dũng and Đền Thủy Trung Tiên. The Old Quarter is 3 km away, with a denser network of historic trading streets than the open waterfront around the hotel.

For onward journeys, Hanoi Railway station is 2.8 km from the hotel, and Noi Bai International Airport is 17.8 km away. Hoan Kiem Lake, Hanoi’s centre, is 2.7 km from the property. Thanh Nien Road gives direct road access, and free private parking is available on site without a reservation. The railway station and airport can both be reached from the hotel by road, making its position on the main lakeside thoroughfare relevant for arrivals by car.

Ba Dinh Square is 1.4 km away, Ho Chi Minh Mausoleum 1.6 km and Imperial Citadel of Thang Long 1.7 km; these are among Ba Dinh’s key heritage sites. The square is the setting for the mausoleum complex, while the citadel preserves remains of Hanoi’s former imperial centre. Thang Long Water Puppet Theatre is 2.8 km from the hotel for a traditional stage performance. Take a lakeside walk around Truc Bach or visit the local market and pagoda before heading towards the monuments.